Privacy Policy

Effective Date: 7/7/25

Hill Country Aquatics (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [insert website URL], and your choices regarding that information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as name, email address, phone number, and emergency contact information provided when registering swimmers, contacting us, or signing up for newsletters/events.

  • Payment Information: If you register or make payments online, your payment details may be processed by a third-party payment processor. We do not store credit card details on our servers.

  • Automatically Collected Information: Such as IP address, browser type, operating system, pages viewed, and usage data via cookies or analytics tools.

2. How We Use Your Information

We use collected information to:

  • Register and manage swim team members and events

  • Communicate with swimmers, parents, and volunteers

  • Send updates, newsletters, and event information

  • Improve and maintain our website and services

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

  • Coaches, team administrators, or authorized volunteers (for team operations)

  • Service providers (e.g., payment processors, website hosting, email communications)

  • Authorities if required by law

4. Cookies and Tracking Technologies

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to this email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us so we can remove it.

7. Your Choices

You may:

  • Review, update, or request deletion of your personal information by contacting us at [contact email]

  • Opt out of non-essential communications at any time

8. Note to International Users

The Sites and Services are hosted in the United States and are primarily intended for and directed to users in the U.S. If you are accessing the Sites or Services from the European Union, Switzerland, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from U.S. laws, please be advised that through your continued use of the Sites or Services, which are governed by U.S. law and this Privacy Policy, you are transferring your Personal Information to the U.S., and you consent to that transfer. The laws in the U.S. may not be as protective of your privacy as those in your location. By using our Sites or Services, you agree that the applicable laws in the U.S. will govern the collection, use, transfer, and disclosure of your information.

9. Privacy Policy Changes

From time to time, we may change this Privacy Policy. If we change this Privacy Policy, we will give you or our Client notice by posting the revised Privacy Policy on the Site prior to the change becoming effective. Those changes will go into effect on the effective date shown in the revised Privacy Policy. By continuing to use the Site or Services, you consent to the revised Privacy Policy.

Hill Country Aquatics
6500 St Stephens Drive
Austin, TX, 78746